Help & support

About your child or your account at the centre

Attendance, fees, invoices, enrolment and the details kept about your family are managed by your childcare centre. Ask the centre first — they can see and change those records; we cannot.

Problems with the app

Sign-in trouble, a screen that won’t load, or something that looks wrong? Email us from the address on your account and tell us which centre and which screen it concerns.

[email protected]

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